To cancel or reschedule a private tutoring session without charge, call Achieve Academics by 4:00pm on the day prior to the scheduled appointment. Call before 4:00 on Friday to make changes to any weekend sessions. For late changes and no-shows, we will need to charge you for your full session. Tutors may discuss their availability with parents or students, but they are not authorized to make changes to the schedule. It is the customer’s sole responsibility to communicate directly with the office when a cancellation or other schedule change is needed. We will confirm all schedule changes promptly with a follow-up email. Please contact Achieve Academics at 763-559-8378 with any questions.